Dispute Resolution

In case of a dispute, consumers may refer to the European Union’s Online Dispute Resolution (ODR) Platform, available at:
👉 https://ec.europa.eu/consumers/odr

Alternatively, consumers may contact a Portuguese Consumer Arbitration Center, such as:

Lisbon Consumer Dispute Arbitration Center
📍 Address: Rua dos Douradores, 116, 2nd floor, 1100-207 Lisbon, Portugal
📞 Phone: +351 218 807 030
📧 Email: juridico@centroarbitragemlisboa.pt
🌍 www.centroarbitragemlisboa.pt